Order Management
Your fulfillment command center - ShipStation-style
Centralize orders from every store, process in bulk, automate decisions, and ship with confidence. FitmentOS Order Management mirrors the ShipStation workflow, integrated into our webhook-first pipeline.
Inbox
Fast Grid + Views
Bulk
Batch Actions
Rules
Automation Engine
Rates
Browser + Shopper
How it works (ShipStation flow)
Ingest orders (webhook-first) - normalize/hydrate
Apply automations (rules) - tags/holds/service/package
Prepare shipment - validate address - compute weight/dims
Rates browse/compare - select service - label-ready
Built for scale: status buckets, ship-by prioritization, exception queues, audit trails, and deterministic idempotent updates.
Feature Suite
Everything you expect from ShipStation - inside FitmentOS
Organized into operational modules so teams can move faster with fewer mistakes.
Unified Order Inbox
Core
- One inbox across stores/channels
- Fast grid with saved views and filters
- Pinned columns + high-density scanning
- Bulk select with action toolbars
Bulk Processing (Ship Faster)
Speed
- Batch apply tags/holds/assignments
- Batch set carrier/service/package/confirmation
- Batch print/export actions
- Large page sizes supported (50/100/250/500+)
Automation Rules Engine
Automation
- Rule criteria: store, SKU, tag, weight, destination, totals
- Rule actions: set carrier/service/package, hold, assign, add tags
- Split/merge and other operational actions (where supported)
- Deterministic evaluation with auditability
Shipment Preparation
Shipments
- Normalize addresses and required fields
- Compute weights/dims (order + package defaults)
- Requested-service mapping -> carrier/service inference
- Exceptions flagged early (missing ship-from, invalid postal, etc.)
Rates (Browse + Rate Shopper)
Rates
- Browse rates for a shipment with debug payload visibility
- Rate shopper strategies: cheapest/fastest/custom
- Compare multiple services ("X compared") and save selections
- Default carrier account fallback when rules don't specify one
Split / Combine Shipments
Ops
- Split shipments by lines/warehouse rules
- Combine compatible shipments with warnings
- Hold or flag problematic cases
- Prevents operational surprises at label time
Integrations + Order Sync
Integrations
- Shopify webhook-first ingest (orders/create, orders/updated, etc.)
- Incremental sync safety net (cursor-based)
- Consistent fulfillment updates back to channels
- Store-level mapping and normalization
Visibility + Control
Control
- Status buckets and SLA/ship-by prioritization
- Exception queues and detailed error logging
- Audit trail on key order/shipment field changes
- Operational reporting hooks for continuous improvement
Want this tied into inventory + warehouse too?
FitmentOS connects Order Management -> Inventory -> Pick/Pack -> Shipping so you can run end-to-end operations in one system.
FAQs
Is this workflow really ShipStation-style?
Yes-unified inbox, batch actions, automation rules, shipment preparation, and rate tools are modeled after ShipStation operations.
Do you support large batch processing?
Yes-page sizes and bulk operations are designed for high-volume workflows.
How do you prevent label failures?
Address normalization + required-field gating + debug-ready rate payloads reduce failures.
Is Shopify supported?
Yes-Shopify is webhook-first with an incremental sync safety net.
Ship more orders, faster.
Order inbox, automations, and rate tools that scale with your operation.