Privacy Policy

This Privacy Policy applies to the FitmentOS website, software, and related services that link to this policy. It does not apply to third-party websites, products, or services, even when they are linked from our services.

Depending on how you interact with FitmentOS, we may collect:

• Contact and account information, such as your name, work email, company, role, phone number, login details, and support communications.
• Commercial information, such as subscription, billing, transaction, and customer-service records.
• Service data that you or your organization submit, including catalog, fitment, inventory, order, shipping, and integration data.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, and diagnostic logs.
• Information from integrations and third parties when you connect a marketplace, carrier, commerce platform, or other service.

We collect information directly from you, automatically through your use of the services, and from services you choose to connect.

• Provide, maintain, secure, and improve the services.
• Create and administer accounts and process transactions.
• Respond to questions, support requests, and demo inquiries.
• Monitor performance, prevent fraud and abuse, and troubleshoot issues.
• Send service messages and, where permitted, product or marketing communications.
• Comply with legal obligations and enforce our agreements.

We may share information with:

• Service providers that support hosting, security, analytics, communications, billing, and customer support.
• Connected services at your direction, such as marketplaces, carriers, and commerce platforms.
• Your organization, including account administrators and authorized users.
• Professional advisers and authorities when reasonably necessary to comply with law, protect rights and safety, or address fraud and security issues.
• Transaction parties in connection with a merger, financing, acquisition, reorganization, or sale of assets.

We do not sell personal information for money. If our practices change, we will provide any notice and choices required by applicable law.

We may use cookies and similar technologies that are necessary to operate the website and services, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect functionality.

We retain personal information for as long as reasonably necessary to provide the services, meet contractual and legal obligations, resolve disputes, and protect legitimate business interests.

We use administrative, technical, and physical safeguards designed to protect information. No system is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, or to object to certain processing. You may also withdraw consent where processing relies on consent.

You can unsubscribe from marketing email using the link in the message. We may still send transactional or service-related communications.

To submit a privacy request, contact us at sales@fitmentos.com. We may need to verify your identity before completing a request.

If the California Consumer Privacy Act applies to our processing of your information, California residents may request to know, access, correct, or delete covered personal information and may receive information about its sources, purposes, and disclosure. Residents also have the right not to receive discriminatory treatment for exercising applicable privacy rights.

FitmentOS does not sell personal information for money. If we engage in activity that California law treats as a sale or sharing, we will provide the required notice and opt-out method, including honoring legally required preference signals.

You may submit a request at sales@fitmentos.com. An authorized agent may submit a request where permitted by law. We may verify identity, residency, and the agent’s authority before responding.

FitmentOS and its service providers may process information in countries other than where you live. Where required, we use appropriate safeguards for these transfers.

The services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy periodically. We will post the revised policy here and update the effective date. If changes are material, we will provide additional notice when required by law.

Questions or requests about this policy may be sent to sales@fitmentos.com.