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Automation & RulesAuto Assignment Logic

Auto Assignment Logic

Auto assignment directs work to the right warehouse, queue, or owner without waiting for manual review.

Common assignment targets

  • Warehouse
  • User or team
  • Queue or station
  • Shipping method

Design guidance

  • Start with a small, explicit rule set
  • Keep ownership paths visible to supervisors
  • Make fallback behavior obvious
  • Review manual overrides for trend signals

Success checks

  • Work lands in the correct queue first time
  • Reassignment volume stays low
  • Operators understand why work was assigned