Order Routing Rules

Order routing rules decide where an order should go for fulfillment based on inventory, service, geography, or channel requirements.

Common routing inputs

• Warehouse availability
• Shipping zone
• Channel or customer type
• Item restrictions
• SLA commitments

Safe rollout steps

• Document the desired route for each scenario
• Start with a limited warehouse set
• Review edge cases like partial stock
• Audit exceptions daily after release

When to intervene manually

• Inventory data is stale
• Carrier constraints changed mid-day
• A high-priority order needs supervisor review