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System Defaults

System defaults provide the baseline values that new records and workflows inherit unless a rule or user action changes them.

Where defaults matter most

  • New orders
  • Purchase orders
  • Shipping and warehouse assignment
  • User and notification setup

Good default management

  • Keep defaults simple and well documented
  • Review them after adding new locations or channels
  • Track when operators override them often
  • Change them carefully during peak operations

Final check

  • Make one change at a time
  • Test the downstream effect
  • Communicate visible behavior changes to users