Orders Inbox Overview
The Orders Inbox is the main queue for reviewing incoming orders before they move into fulfillment, hold, or purchasing workflows.
What the inbox is used for
- Review newly imported orders
- Identify exceptions that block release
- Confirm warehouse, shipping, and payment readiness
- Route shortages into purchasing or backorder workflows
Recommended queue routine
- Start with newest unreviewed orders
- Filter by channel, status, or warehouse
- Resolve missing data before releasing orders
- Batch-update orders only after validating the filter
Common checks before release
- Shipping address is complete
- Inventory is available in the assigned warehouse
- Shipping method and service level are valid
- Notes, tags, and fraud or payment holds are resolved