Inspection & QC

Inspection determines the condition of returned goods and the proper inventory and refund outcome.

Common inspection outcomes

• Restock to sellable inventory
• Route to damaged or quarantine stock
• Return to supplier
• Scrap or write off

Inspection checklist

• Confirm the item matches the RMA
• Check packaging and product condition
• Record missing parts or damage
• Save the final disposition clearly

Why quality notes matter

• Finance can support the refund decision
• Inventory stays in the correct state
• Repeat return reasons become easier to analyze